Premier Inn Norwich City Centre - Duke Street, Norwich ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Duke Street, Norwich, United Kingdom, NR3 3AP

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Norwich1400 ft

Airports

Norwich International (NWI) 6.2 mi

Cambridge (CBG) 60.6 mi

Train

Norwich Railway Station4300 ft

Bus

Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

GBP 4 per day

Baggage storage

24-hour services

24-hour reception

General

Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Baggage storage
Elevator
Vending machines

Services

Newspaper service

Dining

Restaurant
Bar/ Lounge area

Location

Duke Street, Norwich, United Kingdom, NR3 3AP

Map view

Duke Street, Norwich, United Kingdom, NR3 3AP

City landmarks

Church

Norwich Cathedral

3100 ft

24 Castle Meadow

Norwich Castle

2600 ft

Museums

John Jarrold Printing Museum

2300 ft

Tombland

2200 ft

Tower

Cow Tower

3900 ft

Church

Church Of St Giles

2100 ft

Events

The Forum

2800 ft

Garden

The Plantation Garden

3500 ft

8 Surrey Street

Surrey House

2800 ft

Museums

Dragon Hall

3300 ft

Church

Catholic Cathedral of St John the Baptist

1.0 mi

Shopping Area

intu Chapelfield

2700 ft

Parks

Wensum Local Nature Reserve

5200 ft

Church

St Julian's Shrine

3400 ft

Nearby

Museums

Strangers' Hall Museum

900 ft

Gaol Hill

The Guildhall Norwich

1700 ft

Museums

Museum of Norwich at the Bridewell

1500 ft

Waggon and Horses Lane

Elm Hill

1800 ft

Gallery

Norwich Arts Centre

1200 ft

Castle Keep

800 ft

Church

Church of St John Maddermarket

1100 ft

Church

St Peter Mancroft

1900 ft

St George Street

Harleston Museum

400 ft

11-15 Fye Bridge Street

Anteros Arts Foundation

1100 ft

Parks

Chapelfield Gardens

1300 ft

St Andrews St

St Andrews Church

1500 ft

The South Asia Collection Museum

The South Asia Collection

1700 ft

Gallery

Elm Hill Contemporary Art

1700 ft

Riverside Walk

1000 ft

Public Building

Norwich City Council

1500 ft

Restaurants

Grosvenor Fish Bar

1400 ft

28 Lower Goat Lane

Burger King

1300 ft

Castle Mall Centre

Chihuahua Burritos

1000 ft

The Mash Tun

Moorish Falafel Bar

600 ft

17 Lower Goat Lane

Amaretto Delicatessen

1500 ft

Emily House 16 St. Georges Street

The Glass House

1500 ft

11-13 Wensum Street

Ruth's Kitchen

1500 ft

39 Magdalen Street

Pottergate Pantry

1100 ft

11 Pottergate

Tofurei

600 ft

12 Pottergate

Finnie's Juice Bar

600 ft

19 Lower Goat Lane

Strangers Coffee House

1300 ft

21 Pottergate

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

Efficient service

Excellent dining

Limited cooling

Road noise

7.6/10

Very good

Rooms

7.9

Location

8.2

Service

7.9

Dining

7.1

Arthur

United Kingdom, June 2024

7.8/10

The Premier Inn Duke Street is conveniently located, offering easy access to Norwich city center. The rooms are tidy and overlook a busy road, but remain comfortable, especially for disabled guests. The service is efficient, with a very friendly front desk staff. However, staying in the summer may lead to discomfort due to the lack of adequate cooling options. The dining experience is excellent, with a focus on gluten-free dishes. Overall, a good value for a stay in Norwich.

Rooms

8.0

Despite overlooking a busy road, the rooms are clean and tidy, suitable for disabled guests.

Service

9.0

Location

7.0

The location is excellent, within a short walking distance to Norwich city center. However, limited cooling options in the summer may impact comfort.

Dining

8.0

The dining experience is excellent, with a good selection of gluten-free dishes.

Facilities

7.0

The hotel facilities are well-maintained, providing a standing fan for guest comfort.

Efficient service

Limited cooling

Reginald

United Kingdom, June 2024

7.4/10

The hotel rooms were clean and comfortable with modern amenities, but not soundproof. The staff was helpful and attentive despite occasional service issues. The location was excellent, close to local amenities but tricky to navigate due to one-way systems. Dining was satisfactory but with room for improvement. The facilities were decent overall.

Rooms

8.0

The room was very clean and comfortable with all necessary amenities.

Service

7.0

The staff were polite and helpful, although there were some issues with service speed.

Location

9.0

The hotel is in a brilliant location, close to the city center but still peaceful.

Dining

6.0

The dining experience was average, but nearby options may be preferable.

Facilities

7.0

The facilities met expectations but nothing exceptional.

Jane

United Kingdom, April 2024

8.0/10

Staying at this hotel was a wonderful experience overall. The rooms at the rear offered a lovely rooftop view of Norwich and were incredibly quiet at night. The staff was excellent and attentive. However, the dining experience left something to be desired, and the lack of air conditioning in the rooms during hot weather was a drawback.

Rooms

9.0

The rooms at the rear with a roof top view of Norwich were fantastic and completely silent at night.

Service

9.0

The staff was welcoming, friendly, and incredibly helpful throughout my stay.

Location

8.0

The hotel is conveniently located near a multi-storey car park and within walking distance of various amenities.

Dining

6.0

The dining experience, particularly breakfast, could be improved as service was disappointing at times.

Facilities

8.0

The facilities were good overall, but the lack of air conditioning during unusually hot weather was a downside.

John

United Kingdom, February 2024

7.8/10

I had a pleasant stay at the hotel. The rooms were clean and comfortable, a real relief during the heatwave. Although the service was a bit inconsistent, Wendy stood out for her exceptional attentiveness. The location was great, with easy access to the city centre and shopping areas.

Rooms

8.0

The room was very comfortable, especially during the heatwave. It had everything I needed and was clean and cozy.

Service

7.0

The service was a mix of friendly and efficient staff, with Wendy being the standout in terms of attentiveness. However, there were some lapses in service quality.

Location

9.0

The hotel's location was excellent, close to the city centre and shopping areas. However, the lack of air conditioning was a drawback.

Dining

8.0

The dining experience was enjoyable overall, with nice options available. However, the buffet being extra may not suit everyone's preferences.

Facilities

7.0

The hotel had good facilities overall, but the lack of air conditioning in the rooms was a downside during the heatwave period.

Simon

United Kingdom, January 2024

8.2/10

The hotel is ideally located within easy walking distance of the city center, offering a quiet and safe environment. The rooms were clean and spacious, although lacking soundproofing. The friendly service and excellent dining options enhance the overall experience, despite some minor inconveniences.

Rooms

7.0

The room was very warm and not soundproof, but spacious and clean.

Service

9.0

The staff was lovely, friendly, and accommodating to our requests.

Location

9.0

The brilliant location is close to the city center and major attractions, yet still quiet and safe.

Dining

8.0

The dining experience was very satisfactory, with a nice variety to choose from.

Facilities

8.0

The hotel offers all necessary facilities for a comfortable stay.

Great location

Warm room

Arthur

United Kingdom, December 2023

7.6/10

The hotel is in a convenient location, perfect for exploring the city without needing transportation for dining or entertainment. The rooms are well-appointed with cozy beds, though they were a bit warm initially; the provided pedestal fan saved the day. However, the bath was overly hot, slightly affecting the overall room comfort.

Rooms

8.0

The rooms are well appointed with amenities expected of a Premier Inn and feature lovely comfy beds.

Service

7.0

The front desk personnel were very helpful and accommodating, ensuring a pleasant check-in experience.

Location

9.0

The hotel's location is excellent, making it easy to access shops, theaters, and other attractions without needing transportation.

Dining

6.0

The dining experience was satisfactory, but considering other nearby options is recommended for a varied selection.

Facilities

8.0

The hotel's facilities provided everything needed for a comfortable stay, making it a good value for the money.

Agnes

United Kingdom, October 2023

7.6/10

I had a comfortable stay at this hotel, enjoying a delicious full English breakfast cooked by Robert. The room was clean and the bed was very comfortable. Only downside was the room location not being at the front of the building as I heard the even-numbered rooms are there. Can't wait to come back soon!

Rooms

9.0

The room was clean and tidy, laid out like a typical Premier Inn room. The full English breakfast cooked by Robert was a highlight.

Service

7.0

The staff were really friendly and helpful, making my stay enjoyable. However, the bed was uncomfortable, and the shower fan was noisy.

Location

8.0

The location was excellent, close to the center of Norwich, shops, and theaters. However, the lack of air conditioning in the summer could be uncomfortable.

Dining

8.0

The dining experience was good overall, with a delicious feast at dinner. The Sicilian pastry was a treat, but it was a bit pricey.

Facilities

6.0

The hotel has back-to-basics student-style accommodation.

clean

uncomfortable bed

Simon

United Kingdom, July 2023

7.6/10

The hotel is in a great location perfect for exploring Norwich, with good parking facilities and friendly, helpful staff. The rooms were clean and comfortable, but the lack of air conditioning made them unbearably hot, especially during a warm weekend in England. The dining experience was decent, though some improvements could be made regarding the breakfast options.

Rooms

7.0

The rooms were clean and comfortable, but unfortunately, they were too hot due to the lack of air conditioning. However, the provided extra pillows and covers were a nice touch.

Service

9.0

The staff were all very friendly and helpful, especially the kitchen staff and housekeeping. They went out of their way to ensure our comfort and well-being.

Location

8.0

The location is perfect for the town center, convenient for exploring Norwich. However, during hot weather, the lack of proper cooling facilities could be a concern.

Dining

7.0

The dining experience was decent, with one good meal in the restaurant. However, the breakfast service could be improved to offer more variety and better quality.

Facilities

7.0

The facilities were satisfactory, but the lack of air conditioning in the rooms was a notable downside during warm weather.

Greg

United Kingdom, June 2023

7.6/10

The hotel was warm, spotless, and well presented, with spacious and very clean rooms. The staff were friendly and helpful, except for rare instances where they were unhelpful and rude. The location was excellent for not needing to drive in the evening, close to the city center. The dining experience was of good quality, although some items were unavailable. The facilities were satisfactory overall.

Rooms

8.0

The rooms, despite being situated next to a noisy generator, were more spacious than other places we've stayed in and exceptionally clean.

Service

7.0

The staff were good and very helpful, with occasional unhelpful and rude encounters. Still resolving an issue with a refund through the 'Good night sleep guarantee'.

Location

9.0

The location was excellent, only a 5-minute walk to the market, making it convenient for exploring the city center without transportation.

Dining

7.0

The dining experience was pleasant overall, with good quality and plentiful options, though some items were occasionally unavailable.

Facilities

7.0

The facilities met standard expectations and were suitable for our needs during the stay.

John

United Kingdom, May 2023

7.2/10

I had a mixed experience at the hotel. The rooms, although spacious and with comfortable beds, were uncomfortably warm away from the main road and generators. The service was exceptional, with attentive staff, but there was an incident with a ketchup-covered knife. The location, though close to the city centre and vibrant Norwich, may not be ideal in the summer heat. The dining service had ups and downs, and the facilities were well-furnished.

Rooms

7.0

The rooms were very spacious with comfortable beds and excellent bathrooms.

Service

8.0

The staff were so lovely, but there was a mishap with a ketchup-covered knife.

Location

6.0

The location is great for exploring Norwich and has a convenient pub across the road.

Dining

7.0

The dining experience had its ups and downs, but the food was very good.